Laser Lessons - Lesson

P5DMALK16-1

Table of Contents

In this tutorial you will learn:

The difference between a 'working group' and a 'team'
When building a team, clarifying the purpose of a team and roles of team members is important
About the best known theory of team development, and causes of conflict in a team

Table of Contents

Click to read the document ‘Does worker wellbeing affect workplace performance?’ by the Department for Business, Innovation and Skills.
Click to visit the website of Engage for Success, a website dedicated to helping employers increase employee engagement and therefore increase performance and productivity.
Click to read ‘Performance management’ on the BusinessBalls website. This article explores performance management in a business environment and gives useful tips.
Find and read ‘The wisdom of teams: Creating the high-performance organization’ by Jon Katzenbach and Douglas Smith, published by Harper Business. Pay particular attention to chapter 4 ‘High-performance teams: Very useful models’. N.B. You should be able to find a copy at your local library service.

Think And Challenge

Have another look at Tuckman’s four stages of team development and Lencioni’s five dysfunctions of a team. If you need more information, look back over the lesson and use the internet to research it further. Think about any team of which you have been a founder member. Examine your experiences in relation to the theories of either Tuckman or Lencioni.
1. How would you develop the team differently?
2. It is rare that there is just one way to respond to a scenario or situation, so do not consider that the response you have chosen to this scenario will be judged as right or wrong. Share your scenario with a work colleague and ask them to tell you if they think you have responded appropriately. Ask them to challenge your response if necessary. You do not need to submit this task for assessment unless asked to do so by your tutor.