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Understand challenges to partnership working

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Question 1 of 4

Which of the following are common barriers to multi-agency working? Select the three correct answers.

Confidentiality

Communication not correctly passed on

Different professional priorities

Disagreements between agencies

Different organisational structures and working practices

Cultural differences

Drag and drop the words into the correct gaps.

encourageeveryoneprogressfriendlyhomecontributeappropriategreetings

Make sure that who enters the setting receives a welcome. Talk with parents about their child’s and development, providing support for those who do not speak or understand English. Display lists of words from languages used by children in the setting and parents and practitioners to to them. Find out from parents the they use either in English or in other languages. Invite staff, parents and children to use the greeting.

Which of the strategies below are helpful when resolving conflict? Select the four correct answers.

Make the person understand that you are right

Be prepared to admit that you may be wrong

Clarify the problem as they understand it

Remain calm and professional

Listen carefully to what they have to say

Assume that they are right and you are wrong

Do not respond at all until you have spoken to your manager

Match the words on the left with the items on the right.

Drag and Drop items from one side to pair them with items from the other side

Parent / carer works always seems negative

Parent / carer seems afraid to come into the setting

Parent / carer communicates using BSL

Parent / carer attitude works during the day

Arrange meetings for early mornings or the evenings

Staff learn some sign language – invite parent / carer to teach them

Invite parent / carer to join in a session with their child

Key person visits parent / carer at home to develop relationship

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