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Be able to maintain learner records

Case Study

Richard is a learning support assistant and has been asked by a teacher to scan a copy of an individual’s GCSE maths certificate and add it to their password protected learner file. The same teacher then asks Richard to email a copy to the receptionist as she has asked to see it. The certificate contains the full name and date of birth of the learner.
  1. What would you do if you were Richard?
  2. Why is it important to respect an individual’s confidentiality and personal data?
It is rare that there is just one way to respond to a scenario or situation, so do not consider that the response you have chosen to this scenario will be judged as right or wrong. Share your scenario with a work colleague and ask them to tell you if they think you have responded appropriately. Ask them to challenge your response if necessary. You do not need to submit this task for assessment unless asked to do so by your tutor.