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P2BA1-2

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Question 1 of 5

‘Having good ________ communication skills is essential in business as receiving a letter with spelling mistakes from a large organisation would appear unprofessional.’ Select one word from the list below to complete the statement.

Team

Online

Written

Cooking

‘When communicating with your organisation’s clients you must remember they will have certain expectations of the type of ________ which should be used.’ Select one word from the list below to complete the statement.

Language

Business offers

Font

Pen

'There are a variety of ways in which communication can be __________, including chronologically, alphabetically and in order of subject.’ Select one word from the list below to complete the statement.

Organised

Discussed

Played

Sent

'It is important to check the _________ of your written information carefully.’ Select one word from the list below to complete the statement.

Accuracy

Length

Sound

Writing

'Checking a written document for correct spelling, grammar, punctuation and meaning is called ________________.’ Select one word from the list below to complete the statement.

Wallpapering

Photocopying

Reading

Proofreading

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