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P2BA1-2

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Question 1 of 5

‘Having good ________ communication skills is essential in business as receiving a letter with spelling mistakes from a large organisation would appear unprofessional.’ Select one word from the list below to complete the statement.

Cooking

Online

Team

Written

‘When communicating with your organisation’s clients you must remember they will have certain expectations of the type of ________ which should be used.’ Select one word from the list below to complete the statement.

Font

Pen

Language

Business offers

'There are a variety of ways in which communication can be __________, including chronologically, alphabetically and in order of subject.’ Select one word from the list below to complete the statement.

Played

Organised

Discussed

Sent

'It is important to check the _________ of your written information carefully.’ Select one word from the list below to complete the statement.

Length

Writing

Sound

Accuracy

'Checking a written document for correct spelling, grammar, punctuation and meaning is called ________________.’ Select one word from the list below to complete the statement.

Reading

Photocopying

Proofreading

Wallpapering

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