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L1NCITQ32-1

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Question 1 of 9

What does term the ‘body’ of an email refer to?

The people who will receive the email.

The main content of the email.

The file attached to the email.

The subject of the email.

‘Bcc’ stands for…

Blind compose copy

Blind creative copy

Blind carbon copy

Blind contact copy

A fake email which aims to steal your personal data is often referred to as a…

Phishing email.

Spam email.

Nuisance email.

Malware email.

One way to ensure important emails are not labelled as Spam is to…

Open all the attachments sent by the sender.

Send an email to the sender with the subject line: Not Spam.

Add the sender’s email address to your address book.

Reply to the sender immediately.

If a sender continuously sends unwanted to emails to multiple email addresses, the sender’s email address may be added to the…

Address book.

Subscriber’s list.

Spamlist.

Blacklist.

What data should you avoid sending by email?

Instructions which need to be followed carefully.

Your home address.

Any of your usernames and passwords.

Professional correspondence.

Why might it be inappropriate to send another person’s personal data by email?

It is outside of work hours

You do not have the person’s permission to send their data to someone else.

It is part of a survey.

You are not sure the data you have is correct.

What does OOO stand for in the workplace?

Only Optional Outdoors

Official Olympic Organisation

Open Office Organisation

Out of Office

What is the term used to describe reducing the size of a file to attach in an email?

Decompression

Shrinking

Reduction

Compression

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