P2BA48-1
Click to watch a video about customer relationship management at Tesco. This video was produced by Tarek S.
Table of Contents
- Tutorial Video
- Reading Materials
- Read your organisations policies or procedures relating to collecting, managing, and storing customer data.
- ‘Micro, small and medium organisations’ from the Information Commissioner’s Office.
- ‘How to collect customer data’ webpage on the Smarta website
- ‘Data Protection Act 2018’ from the Information Commissioner’s Office.
- Presentation
- Good Practice Example
- Good Practice Example
- Interactive Quiz
- Evidence Opportunities
- Extended Learning
- Click to read ‘Data protection and IT’ on the Start Up Donut website.
- Click to read ‘The three fundamental roles of information systems in business’ on the Chron website.
- Click on the icon to read the section of the GDPR that relates to the limitations on storage.
- Think And Challenge
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