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Understand how to manage an office facility

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Question 1 of 5

Which of the following pieces of legislation is only relevant to offices in the public sector?

Data Protection Act

Equality Act

Freedom of Information Act

Employment Rights Act

Good environmental management can

Give customers more rights

Ensure that staff know what they have to do

Protect an organisation

Help the organisation to prevent and reduce pollution

Which one of the following is a typical services provided by an office facility?

Data input

Quality control

Design

Mail handling

Which piece of information is not usually held on a stock control record?

Quantity issued

Maximum level

Supplier’s address

Minimum level

Conflict resolution in an office is important because conflict will:

Lead to more staff training

Stop access to some areas

Ensure delegation of workloads

Affect efficient working of an office

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