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Understand how to manage an office facility

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Question 1 of 5

Which of the following pieces of legislation is only relevant to offices in the public sector?

Data Protection Act

Equality Act

Employment Rights Act

Freedom of Information Act

Good environmental management can

Ensure that staff know what they have to do

Protect an organisation

Give customers more rights

Help the organisation to prevent and reduce pollution

Which one of the following is a typical services provided by an office facility?

Quality control

Mail handling

Design

Data input

Which piece of information is not usually held on a stock control record?

Maximum level

Supplier’s address

Quantity issued

Minimum level

Conflict resolution in an office is important because conflict will:

Stop access to some areas

Ensure delegation of workloads

Lead to more staff training

Affect efficient working of an office

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