Understand how to manage an office facility
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Question 1 of 5
Which of the following pieces of legislation is only relevant to offices in the public sector?
Equality Act
Data Protection Act
Employment Rights Act
Freedom of Information Act
Good environmental management can
Ensure that staff know what they have to do
Protect an organisation
Help the organisation to prevent and reduce pollution
Give customers more rights
Which one of the following is a typical services provided by an office facility?
Quality control
Data input
Design
Mail handling
Which piece of information is not usually held on a stock control record?
Maximum level
Quantity issued
Supplier’s address
Minimum level
Conflict resolution in an office is important because conflict will:
Affect efficient working of an office
Stop access to some areas
Lead to more staff training
Ensure delegation of workloads
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