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Understand how to manage an office facility

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Question 1 of 5

Which of the following pieces of legislation is only relevant to offices in the public sector?

Freedom of Information Act

Equality Act

Employment Rights Act

Data Protection Act

Good environmental management can

Give customers more rights

Protect an organisation

Ensure that staff know what they have to do

Help the organisation to prevent and reduce pollution

Which one of the following is a typical services provided by an office facility?

Data input

Design

Quality control

Mail handling

Which piece of information is not usually held on a stock control record?

Supplier’s address

Maximum level

Quantity issued

Minimum level

Conflict resolution in an office is important because conflict will:

Affect efficient working of an office

Stop access to some areas

Ensure delegation of workloads

Lead to more staff training

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