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Understand how to manage an office facility

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Question 1 of 5

Which of the following pieces of legislation is only relevant to offices in the public sector?

Employment Rights Act

Equality Act

Data Protection Act

Freedom of Information Act

Good environmental management can

Help the organisation to prevent and reduce pollution

Ensure that staff know what they have to do

Protect an organisation

Give customers more rights

Which one of the following is a typical services provided by an office facility?

Quality control

Mail handling

Data input

Design

Which piece of information is not usually held on a stock control record?

Supplier’s address

Minimum level

Quantity issued

Maximum level

Conflict resolution in an office is important because conflict will:

Lead to more staff training

Affect efficient working of an office

Ensure delegation of workloads

Stop access to some areas

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