Case Study

Take a moment to consider your team and the benchmarks you use for measuring and managing their performance.
- How effective have these been, and how do the individuals in the team feel about them?
- Are there are changes you could implement to make it more effective?
It is rare that there is just one way to respond to a scenario or situation, so do not consider that the response you have chosen to this scenario will be judged as right or wrong. Share your scenario with a work colleague and ask them to tell you if they think you have responded appropriately. Ask them to challenge your response if necessary. You do not need to submit this task for assessment unless asked to do so by your tutor.