Encourage innovation
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Is the following statement true or false? You can build the trust and openness that leads to an innovative environment by admitting to your mistakes.
TRUE
FALSE
When individuals point out a ‘failure’ that occurred while trying to improve operations, you should:
Determine who was responsible and punish accordingly
Conceal the failure
Avoid giving them tasks in the future
Help them learn from their mistake
When someone approaches you with an idea that has some limitations, you can support the effort by:
Agreeing that it is a good idea
Asking if he/she considered why the idea might not work
Identifying elements of the idea that could work
Pointing out its limitations
Demonstrate that you value innovative thinking by:
Letting the more creative employees come up with all the ideas
Allowing employees to work only when they feel ‘creative’ or ‘inspired’
Insisting that everyone will do a better job when diverse approaches are available and used
Having people take creativity tests
Is the following statement true or false? You are promoting innovation in the workplace when you inject humour into a team meeting by telling an embarrassing story about a senior manager.
TRUE
FALSE
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