Laser Lessons - Lesson

Prepare for and support quality audits

Table of Contents

In this tutorial you will learn:

A definition of 'quality audits'
The eight key principles of quality management
That continual improvement means reflecting on practice and identifying where improvements can be made

Table of Contents

Click to read ‘What is a Standard Operating Procedure (SOP)?’ by the Brampton Small Business Enterprise Centre.
‘The 7 basic quality tools for process improvement’ webpage on the ASQ website. Click on the icon to read about these seven tools.
'Quality management principles’ from the International Organization for Standardization.

Think And Challenge