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P3CS33-1

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Question 1 of 5

Collaboration is an agreement where two or more departments or organisations work together:

towards a common goal

on different projects

to create more work

towards individual goals

Collaborating with other departments will involve:

building trust

moving offices

poor communication

competition

What are two features of effective collaboration?

Conflict

Work / life balance

Listening to others

New technologies

Shareholders

Respect

What are two features of ineffective collaboration?

Conflict

Competition

Information sharing

Active listening

Empowerment

Shared goals

One factor to consider relating to knowledge management is organisational:

culture

experience

location

hierarchy

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