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P3CS33-1

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Question 1 of 5

Collaboration is an agreement where two or more departments or organisations work together:

on different projects

towards a common goal

to create more work

towards individual goals

Collaborating with other departments will involve:

building trust

moving offices

poor communication

competition

What are two features of effective collaboration?

Work / life balance

Respect

Conflict

Listening to others

Shareholders

New technologies

What are two features of ineffective collaboration?

Active listening

Competition

Information sharing

Empowerment

Conflict

Shared goals

One factor to consider relating to knowledge management is organisational:

experience

culture

location

hierarchy

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