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P3CS33-1

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Question 1 of 5

Collaboration is an agreement where two or more departments or organisations work together:

towards a common goal

to create more work

on different projects

towards individual goals

Collaborating with other departments will involve:

poor communication

competition

moving offices

building trust

What are two features of effective collaboration?

Respect

Work / life balance

Shareholders

New technologies

Conflict

Listening to others

What are two features of ineffective collaboration?

Competition

Shared goals

Empowerment

Active listening

Conflict

Information sharing

One factor to consider relating to knowledge management is organisational:

hierarchy

location

experience

culture

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