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P3CS33-1

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Question 1 of 5

Collaboration is an agreement where two or more departments or organisations work together:

towards a common goal

on different projects

to create more work

towards individual goals

Collaborating with other departments will involve:

moving offices

building trust

competition

poor communication

What are two features of effective collaboration?

Listening to others

New technologies

Respect

Shareholders

Work / life balance

Conflict

What are two features of ineffective collaboration?

Active listening

Information sharing

Empowerment

Shared goals

Competition

Conflict

One factor to consider relating to knowledge management is organisational:

experience

culture

location

hierarchy

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