Lead and manage a team within a health and social care or children and young people’s setting

As a senior member of the team, your role will often bring you into contact with team members who have difficulties communicating with you. Use the internet to find out ways that you can adapt the way you communicate to ensure effective communication with those:Who have a hearing impairment;For whom English is not their first language;Who have a fear of authorityWho think they know best
Table of Contents
- Tutorial Video
- Reading Materials
- Laser Learning Reading Text 1: The features of an effective team
- Laser Learning Reading Text 2: Getting the team involved
- Reflecting on your organisation
- Laser Learning Reading Text 3: Developing the team
- Laser Learning Reading Text 4: Giving assertive feedback
- Laser Learning Reading Text 4: Giving assertive feedback
- ‘The effect of leadership behaviour on work climate and team effectiveness’ by Inez Makaske
- ‘Understanding organisation and organisation culture’ webpage on the Management Study Guide
- ‘How to fuel project success by building a positive team culture’ webpage on the Team Gantt website
- ‘How to manage performance’ from the Advisory, Conciliation and Arbitration Service (ACAS)
- Presentation
- Click to launch this lesson’s first presentation on ‘Developing a positive culture’.
- Click to launch this lesson’s second presentation on ‘The art of negotiation’.
- Click to launch this lesson’s third presentation on ‘Leading a team’.
- Click to launch this lesson’s fourth presentation on ‘Managing conflict'.
- Click to launch this lesson’s fifth presentation on ‘Managing people effectively’ by Early Years.
- Good Practice Example
- Good Practice Example
- Interactive Quiz
- Evidence Opportunities
- Extended Learning
- Use the internet to research the following: Maslow’s hierarchy of needs; The Hawthorne Studies; Douglas McGregor; Elton Mayo
- ‘Motivation theories: Understand what drives us’ from the Leadership Central website. Read this article which looks at the driving forces that convert our thoughts into behaviours.
- As a senior member of the team, your role will often bring you into contact with team members who have difficulties communicating with you. Use the internet to find out ways that you can adapt the way you communicate to ensure effective communication with those:Who have a hearing impairment;For whom English is not their first language;Who have a fear of authorityWho think they know best
- Click on the link to the left to read another article about staff meetings in educational settings by Gary Hopkins, on the American website, Education World
- Click on the link to the left to read an excellent article about team-building and team roles from the management expertise portal BNET, provided via Scribd
- Find out about John Adair’s Action-Centred Leaderships model. This model concludes that a leader’s behaviour impacts on their effectiveness. The Free Management Library website includes links to a number of other topics including ‘Management (overview)’ and ‘Leadership (overview)’
- The ‘Management Today’ magazine includes a number of articles on leadership and management.
- ‘The big five personality traits’ webpage on the the Very Well Mind website. Click on the icon to the left to read this article and consider how leadership and management styles, and motivation, may affect each personality trait.
- Click to learn more about Bruce Tuckman’s 1965 Forming Storming Norming Performing team development model.
- ‘Cross cultural conflict resolution in teams’ webpage on the Mediate website. Click on the icon to read this article by John Ford.
- ‘Juggling priorities’ by Sarah Heale, published by Teach Early Years magazine. Click to read part 1 of the series ‘The manager’s role’.
- Think And Challenge
- Think And Challenge
- Think And Challenge
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