Understand effective communication with children and young people
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Question 1 of 4
How could you show a child or young person that you are actively listening to them?
Look surprised
Increase the volume of your voice
Maintain good eye contact
Fold your arms
Which of the following skills can be used by practitioners to check that a child has understood what has been communicated to them? Select two answers.
Ask the child to repeat back what they think you have told them
Shout the communication loudly
Ask them a question related to what you have just told them
Repeat the communication three times
Which of the following is an appropriate statement to make to a child? Select two answers.
“Is that the best you can do? It doesn't look like a drawing of a car to me”.
“I think you have done that very well. I am really pleased with you Tom”.
“You're a really naughty child, go away”.
“That is a beautiful card, your sister will be very pleased with it”.
Below are a list of barriers to good communication and those that are strategies to overcome barriers. Select the four strategies to overcome barriers.
Aggression
Active listening
Prejudice
Translation
Lack of confidence
Negotiation
Respect
Disability
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