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Understand effective communication with children and young people

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Question 1 of 4

How could you show a child or young person that you are actively listening to them?

Increase the volume of your voice

Look surprised

Fold your arms

Maintain good eye contact

Which of the following skills can be used by practitioners to check that a child has understood what has been communicated to them? Select two answers.

Shout the communication loudly

Ask them a question related to what you have just told them

Repeat the communication three times

Ask the child to repeat back what they think you have told them

Which of the following is an appropriate statement to make to a child? Select two answers.

“That is a beautiful card, your sister will be very pleased with it”.

“You're a really naughty child, go away”.

“I think you have done that very well. I am really pleased with you Tom”.

“Is that the best you can do? It doesn't look like a drawing of a car to me”.

Below are a list of barriers to good communication and those that are strategies to overcome barriers. Select the four strategies to overcome barriers.

Negotiation

Prejudice

Translation

Aggression

Lack of confidence

Disability

Respect

Active listening

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