Case Study

Your neighbour has just had a new baby and you notice that, after 3 weeks, she is still not going out in public. Physically she says she is well and has recovered from the birth but she looks tired and emotional when you see her hanging out washing, and she does not go out to the shops or walking as she used to.

1. What can you do to see if she is alright and to give her some help?
2. Who could you put her in touch with?

It is rare that there is just one way to respond to a scenario or situation, so do not consider that the responses you have to the above scenario will be judged as right or wrong. Share your scenario with a work colleague or friend and ask them to tell you whether they think you have responded appropriately. Ask them to challenge your response if necessary. You do not need to submit this task for assessment unless asked to do so by your assessor.