Laser Lessons - Lesson

Be able to meet the communication and language needs, wishes and preferences of individuals

Table of Contents

In this tutorial you will learn:

That communicating clearly and precisely is a skill all practitioners require.
That it is important to foster good relationships with other adults and individuals.
It is always important to express how a situation, statement or action from someone else has made you feel

Table of Contents

Click this icon to visit the website of the Equality and Human Rights Commission and read the pages in the section on ‘Using a service’ that looks at the adjustments required by the equality act for those with disabilities, including those that affect communication.
Click the icon to read the British Institute of Learning Difficulties' document 'Communication Factsheet.'
Take time to make yourself familiar with various cultures, unique needs, dietary requirements, and special needs for each individual in your care. Make a note of your findings and take some time to research them, using the internet, any books or leaflets at your setting or in the local library, the knowledge of your colleagues and, most importantly, the individuals themselves.
Click on the link to read 'Proven Practice: communicating with service users and their carers' from the Community Care website.
Find a copy of the ‘Candidate Handbook for the Level 3 Diploma in Health and Social Care’, published by Heinemann and read the relevant pages on communication and language needs, wishes and preferences. NB. You should be able to borrow this book from your local library or it may be available online as an electronic version.Laser Learning is not suggesting that this book is more suitable than others available to learners. Be sure to look at a variety of books

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