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Be able to overcome barriers to communication.

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Question 1 of 4

Which three of these answers are barriers to effective communication?

Language differences

Hearing difficulties

What you are wearing

A quiet room

Lack of refreshments

Visual impairment

Drag and drop the words into the correct gaps.

differentbackgroundspoliteinterpretappropriatelyindividualunclear

People from different may communicate in different ways and they may communication from others in ways. What may seem or clear to one person may seem disrespectful and to another. It is therefore important to treat everyone as an , finding out their needs, understanding and preferences, so that you can communicate and effectively with them

Match the words on the left with the items on the right.

Drag and Drop items from one side to pair them with items from the other side

Difficulty with reading

Visual impairment

Hearing difficulties

Language differences

You may need to speak more slowly or use more basic language

You may need to stand at an appropriate distance

You may need to speak face-to-face or over the phone

You may need to stand closer, speak in a louder voice, speak more clearly or change the tone of your voice

Whose help could you seek for a adult with communication difficulties? Select three correct answers.

Singing teacher

Speech therapist

Dentist

Makaton Association

Librarian

Football coach

I CAN

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