Be able to support others to handle information
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When might you need to pass on information that is normally considered confidential? Tick the correct answer.
If it would help clear up a misunderstanding
If your line manager asks you to do so
If it would make you unpopular not to do so
If someone’s well-being might be at risk
Which of the following things would help keep information confidential? Tick the two correct answers.
Inviting individuals or carers to discuss matters in a private room
Leaving confidential records in a neat pile on your desk
Telling your friends what happened at work
Keeping records in a securely locked cabinet
Match the words on the left with the items on the right.
Drag and Drop items from one side to pair them with items from the other side
An individual discloses abuse
A newspaper wants a photo of individuals on a trip
A carer asks for another carer’s home address
A caller from the Care Quality Commission asks for information about an individual
Politely refuse
Record details. Check with individual and / or setting manager
Check individuals have given permission for images to be used
Implement your setting’s safeguarding procedure
Which of these organizations is the official UK information authority that can provide advice and guidance about handling personal information?
The Confidentiality Office
The Information Commissioner’s Office
The Commission for Data Protection
The Information Security Office
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