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Be able to support others to handle information

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Question 1 of 4

When might you need to pass on information that is normally considered confidential? Tick the correct answer.

If it would help clear up a misunderstanding

If someone’s well-being might be at risk

If your line manager asks you to do so

If it would make you unpopular not to do so

Which of the following things would help keep information confidential? Tick the two correct answers.

Leaving confidential records in a neat pile on your desk

Telling your friends what happened at work

Inviting individuals or carers to discuss matters in a private room

Keeping records in a securely locked cabinet

Match the words on the left with the items on the right.

Drag and Drop items from one side to pair them with items from the other side

An individual discloses abuse

A caller from the Care Quality Commission asks for information about an individual

A newspaper wants a photo of individuals on a trip

A carer asks for another carer’s home address

Record details. Check with individual and / or setting manager

Check individuals have given permission for images to be used

Implement your setting’s safeguarding procedure

Politely refuse

Which of these organizations is the official UK information authority that can provide advice and guidance about handling personal information?

The Commission for Data Protection

The Confidentiality Office

The Information Commissioner’s Office

The Information Security Office

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You scored: 0 out of 4