Laser Lessons - Lesson

Be able to work in an inclusive way

View the video, which is part of the YouTube website. This is a 8-minute video following the experiences of several individuals who experienced discrimination and how the Citizens’ Advice Bureau helped them to assert their rights.Watch the video and make notes. Is there anything that you can relate to your setting? What can you learn from watching the video?

Table of Contents

Look at your setting’s policies on inclusion, and equal opportunities. These policies help to make sure that all individuals, families, carers and visitors in your setting feel included and welcomed. Does your practice reflect your policy? Share your findings with your staff team at your next staff meeting and find ways to develop and improve what you do.
Click on the link to read more about ‘Culturally appropriate care' from the Care Quality Commission. This article looks at what cultural competence means in the workplace.
This document ‘Religion or belief: A practical guide for the NHS’, was produced by the Department of Health before the Equality Act 2010. However, it includes useful information on role of religion or belief in the context of health and social care.
Find and skim read a copy of ‘The Equal Opportunities Handbook: How to Deal with Everyday Issues of Unfairness’ by Phil Clements and Tony Spinks, published by Kogan Page Ltd (4th Edition, 2005). Your local library will be able to help you find this.
Your role will often bring you into contact with adults who have difficulties communicating with you. Use the internet to find out ways that you can adapt the way you communicate to ensure you understand their beliefs, culture, values, and preferences.Who have a hearing impairment;For whom English is not their first language;Who do not speak English;Who have a visual impairment;Who have a stammer, or other speech impediment.

Think And Challenge