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Know how to address conflicts or dilemmas that may arise between an individual's rights and the duty of care

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  • Clarify the exact nature of the dilemma and talk to the individual and/or family and carers, if appropriate
  • Time permitting, gather additional information from websites, books, etc.
  • Discuss the matter with your line manager and agree on the next steps
  • Establish the urgency of the situation

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confidentialcommonconflictspractitioners

Confidentiality issues are a source of duty of care . Sometimes receive information about an individual which is .

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riskconfidentialitymanagerdisclose

Maintaining may put an individual, or another individual at . In this situation, a practitioner may have a duty of care to confidential information appropriately, or discuss it with a .

Which two of the below are good sources of advice and support about dilemmas and conflicts?

The individual you support

Resources at your setting

Community nurse

Work colleagues, your line manager

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