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Understand the context of personcentred thinking, planning and review

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Case Study

You have been asked to develop an existing care team into a person-centred team. The team are starting to get on well together except for the usual niggles.

You understand what a team is but don't know how this is different to a person-centred team. Two team members, Doris and Sue, have worked in other services and are used to organising the lives of service users. Jean has worked in hospitals in the past and Lisa is very new to the care sector. Abraham is starting his first job and Neville is also new.


  1. How would you develop these people into a person-centred team?
It is rare that there is just one way to respond to a scenario or situation, so do not consider that the responses you have to the above scenario will be judged as right or wrong. Share your scenario with a work colleague or friend and ask them to tell you whether they think you have responded appropriately. Ask them to challenge your response if necessary. You do not need to submit this task for assessment unless asked to do so by your assessor.

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