Laser Lessons - Lesson

SHC51-1#HSC

Table of Contents

In this tutorial you will learn:

About the need for each individual to know their role and responsibilities
About the various ways of communicating with all levels of users within a setting
How electronic communication is valuable in maintaining the flow and regularity of the passing of information

Table of Contents

Click on the link to the left to watch this excellent YouTube video produced by a group of deaf young people which provided top tips for communicating with the hearing impaired.
Click on the link to the left to access this online article from LiveStrong.com on ‘Verbal vs. non verbal communication’
Click on the link to access this British Institute of Learning Difficulties factsheet about communication.
Communication involves speaking respectfully to people and listening to what they say. Click on the link to read 'Dignity factors - communication' from the SCIE website, which offers ideas for using communication in practice. Download the factsheet and read some of links.
‘A guide to confidentiality in health and social care: Treating confidential information with respect’ produced by the Health and Social Care Information Centre.
‘A guide to confidentiality in health and social care: References’ produced by the Health and Social Care Information Centre. This document provides some examples of good practice drawn from the relevant principles, obligations and laws outlined in the guide.