Be able to reduce barriers to communication
Table of Contents
Case Study
Your setting manager has noticed that the parents who are Polish do not attend any of the social events that are organised. At a staff meeting she has asked all staff to try and find out why.
- What reasons might there be for these parents not including themselves in social events?
- How will you discuss this issue with the Polish parents of the children you look after?
- How will you check that they understand what you are saying to them?
It is rare that there is just one way to respond to a scenario or situation, so do not consider that the response you have chosen to this scenario will be judged as right or wrong. Share your scenario with a work colleague and ask them to tell you if they think you have responded appropriately. Ask them to challenge your response if necessary. You do not need to submit this task for assessment unless asked to do so by your assessor.