Case Study

You have been asked to do a task that is not within your job description and you do not feel confident enough to do it.

1. Who will you speak to about your concern?
2. How will you explain your concern?
3. If you are still required to try the task, what might you ask for?

It is rare that there is just one way to respond to a scenario or situation, so do not consider that the response you have chosen to this scenario will be judged as right or wrong. Share your scenario with a work colleague and ask them to tell you if they think you have responded appropriately. Ask them to challenge your response if necessary. You do not need to submit this task for assessment unless asked to do so by your tutor.