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DEM201-4

Case Study

[My father] is only 75 years old. He can no longer walk, dress, toilet or feed himself and most of his speech is incomprehensible wurzel-gummidge-eze 'Remee, remeye, remoo' or '123, 23, 23, 123.' He has a beautiful singing voice and during Songs of Praise everyone stops to listen to him sing. I visit my Dad and I tell him I love him very much and he replies 'Thank you, that's nice' in his typical modest way. It's a part of him that is still there. I tell him 'Mum will be so jealous when I tell her I've been to visit you today!' and then I add (so he won't become anxious and fretful later) 'So she'll probably come and visit you herself!' and he raises one eyebrow and smiles at me in that shared jokey way we've always had. 1. Think about all the different ways in this situation that the man in the case study tries to communicate. 2. What communication skills does he have problems with? 3. What is positive about the daughter’s communication with her father and why? It is rare that there is just one way to respond to a scenario or situation, so do not consider that the response you have chosen to this scenario will be judged as right or wrong. Share your scenario with a work colleague and ask them to tell you if they think you have responded appropriately. Ask them to challenge your response if necessary. You do not need to submit this task for assessment unless asked to do so by your tutor.