P5DMALK7-1
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When individuals point out a ‘failure’ that occurred while trying to improve operations, you should:
Determine who was responsible and punish accordingly
Conceal the failure
Avoid giving them tasks in the future
Help them learn from their mistake
When someone approaches you with an idea that has some limitations, you can support the effort by:
Asking if he/she considered why the idea might not work
Pointing out its limitations
Identifying elements of the idea that could work
Agreeing that it is a good idea
Demonstrate that you value innovative thinking by:
Allowing employees to work only when they feel ‘creative’ or ‘inspired’
Insisting that everyone will do a better job when diverse approaches are available and used
Having people take creativity tests
Letting the more creative employees come up with all the ideas
Drag and drop the words into the correct gaps.
Depending on the changes needed, you will have to the possible when deciding on the best way forward. It may be a change, but there may be cost, and time implications.
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