Laser Lessons - Lesson

P5DMALC2-1

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Question 1 of 5

Business processes are:

A set of organisational procedures

Information about legislation

New approaches to culture

A series of logically related activities

Change management principles include:

Maintaining competitive advantage

Generating profit

Control flow dependencies

Communicating at all levels

Factors to consider when evaluating the effectiveness of business processes include:

Function definition

Function definition

Analysis tools

Business objectives

The benefits of a business process include:

More competition

Variable costs

Lower tax

Improved reliability

A process audit will identify:

Staff development needs

Potential profits

Current issues and risks

Stakeholders

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Think And Challenge

It is rare that there is just one way to respond to a scenario or situation, so do not consider that the response you have chosen to this scenario will be judged as right or wrong. Share your scenario with a work colleague and ask them to tell you if they think you have responded appropriately. Ask them to challenge your response if necessary. You do not need to submit this task for assessment unless asked to do so by your tutor.