Laser Lessons - Lesson

P5DMALC2-1

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Question 1 of 5

Business processes are:

Information about legislation

A series of logically related activities

New approaches to culture

A set of organisational procedures

Change management principles include:

Control flow dependencies

Generating profit

Communicating at all levels

Maintaining competitive advantage

Factors to consider when evaluating the effectiveness of business processes include:

Function definition

Function definition

Business objectives

Analysis tools

The benefits of a business process include:

Variable costs

Improved reliability

More competition

Lower tax

A process audit will identify:

Staff development needs

Current issues and risks

Stakeholders

Potential profits

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Think And Challenge

It is rare that there is just one way to respond to a scenario or situation, so do not consider that the response you have chosen to this scenario will be judged as right or wrong. Share your scenario with a work colleague and ask them to tell you if they think you have responded appropriately. Ask them to challenge your response if necessary. You do not need to submit this task for assessment unless asked to do so by your tutor.