Laser Lessons - Lesson

P5DMALC2-1

Table of Contents

Your Score: 0/5

Question 1 of 5

Business processes are:

A series of logically related activities

A set of organisational procedures

New approaches to culture

Information about legislation

Change management principles include:

Communicating at all levels

Control flow dependencies

Maintaining competitive advantage

Generating profit

Factors to consider when evaluating the effectiveness of business processes include:

Function definition

Function definition

Analysis tools

Business objectives

The benefits of a business process include:

Lower tax

More competition

Improved reliability

Variable costs

A process audit will identify:

Current issues and risks

Stakeholders

Staff development needs

Potential profits

Quiz Complete!

You scored: 0 out of 5

Table of Contents

Think And Challenge

It is rare that there is just one way to respond to a scenario or situation, so do not consider that the response you have chosen to this scenario will be judged as right or wrong. Share your scenario with a work colleague and ask them to tell you if they think you have responded appropriately. Ask them to challenge your response if necessary. You do not need to submit this task for assessment unless asked to do so by your tutor.