Laser Lessons - Lesson

P3CS11-1

Table of Contents

‘Probability sampling’ webpage from the Laerd Dissertation website.

This guide is aimed at people writing a dissertation, but provides a useful and detailed overview of sampling which can be applied to your role. Specifically, it looks at setting up a sampling frame and types of representative sampling. Click on the icon to read more.

Table of Contents

‘5 Steps for Monitoring Your Customer Service Practices’ from the Vocal Com website.
‘Monitoring, measuring and managing customer service’ by Chong Hannah Goodman and Gary Goodman, published by John Wiley and Sons.
‘Probability sampling’ webpage from the Laerd Dissertation website.
‘Representative Sample: Definition, importance, & how to obtain a representative sample with examples’ on the eHow website.

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