Case Study

Miriam is a new support worker at a residential establishment for older people. During her second week in her new job, Miriam is stripping a bed to change the linen when her supervisor comes looking for her to discuss her induction. The supervisor asks Miriam why, as a new member of staff, she is working alone and why she is stripping the bed without wearing gloves.

• Why should Miriam be wearing gloves?
• In addition to wearing gloves, what steps should be taken when dealing with soiled linen?
• Do you think it would be acceptable for Miriam to wear the same gloves to strip several beds and why?
• Do you think it would be acceptable for Miriam to wear the same gloves to remake the beds and why?

It is rare that there is just one way to respond to a scenario or situation, so do not consider that the responses you have to the above scenario will be judged as right or wrong. Share your scenario with a work colleague or friend and ask them to tell you whether they think you have responded appropriately. Ask them to challenge your response if necessary. You do not need to submit this task for assessment unless asked to do so by your assessor.