Know about conflict in a business environment
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Question 1 of 6
Which of the three below can unresolved conflicts have a negative effect on?
Salary
Dynamics
Absences
Productivity
Good communication
Which of three below are conflict management methods?
Dynamics
Good communication
Avoiding
Competing
Collaborative
Assertiveness
Absences
Empathy
Productivity
Is this statement true or false? Effective communication encourages gossip and arguing within a team.
TRUE
FALSE
Is this statement true or false? Collaboration helps identify potential problems and take remedial action as appropriate
FALSE
TRUE
Drag and drop the words into the correct gaps.
personalitiesworkallocatingfriction
Problems may occur if there is a clash of and, where exists, every effort should be made to ensure the individuals together as little as possible by moving one or different work.
Drag and drop the words into the correct gaps.
breakdowndisagreementsmonitoringconcentratefocusaddressed
There may be on working methods which can be through negotiation and of alternative methods to seek the most appropriate. Sometimes there may be a of trust or loss of amongst the team which can be resolved through team-building activities which on the problem area.
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