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Know about conflict in a business environment

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Question 1 of 6

Which of the three below can unresolved conflicts have a negative effect on?

Salary

Productivity

Good communication

Dynamics

Absences

Which of three below are conflict management methods?

Empathy

Good communication

Avoiding

Competing

Assertiveness

Absences

Collaborative

Productivity

Dynamics

Is this statement true or false? Effective communication encourages gossip and arguing within a team.

FALSE

TRUE

Is this statement true or false? Collaboration helps identify potential problems and take remedial action as appropriate

FALSE

TRUE

Drag and drop the words into the correct gaps.

allocatingworkpersonalitiesfriction

Problems may occur if there is a clash of and, where exists, every effort should be made to ensure the individuals together as little as possible by moving one or different work.

Drag and drop the words into the correct gaps.

focusdisagreementsaddressedbreakdownmonitoringconcentrate

There may be on working methods which can be through negotiation and of alternative methods to seek the most appropriate. Sometimes there may be a of trust or loss of amongst the team which can be resolved through team-building activities which on the problem area.

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