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Be able to evaluate communication in a business environment

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Question 1 of 4

Is this statement true or false? The communication medium you use is typically determined by the content and goal of the message and the group with which you are communicating.

TRUE

FALSE

Is this statement true or false? Consider how your message might be received by the other person, and tailor your communication to fit.

FALSE

TRUE

Drag and drop the words into the correct gaps.

senddecodingreadingmessagesprocess

Communication is a two-way . It involves both how we and receive . Receiving includes both how we take in the message ( or listening, for example), and the ‘ ’ of the message.

conversationskillQuestioningmessageparticular

is a crucial to ensure that you have understood someone’s correctly. It is also a very good way of obtaining more information about a topic, or simply starting a and keeping it going.

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