Case Study

A company employs an experienced accountant who prefers to use a spreadsheet to manage the company accounts.
As the business expands, the company wants to change to use new accounting software. The accountant rejects all of the software packages that are under consideration.
- Why do you think the accountant is rejecting all the software?
- Is the accountant responding positively or negatively to change and why do you think they are reacting that way?
It is rare that there is just one way to respond to a scenario or situation, so do not consider that the responses you have to the above scenario will be judged as right or wrong. Share your scenario with a work colleague or friend and ask them to tell you whether they think you have responded appropriately. Ask them to challenge your response if necessary. You do not need to submit this task for assessment unless asked to do so by your assessor.