Understand the impact of prejudice and discrimination on children and young people.

Your role will often bring you into contact with adults who have difficulties communicating with you. Use the internet to find out ways that you can adapt the way you communicate to ensure effective communication with those:Who have a hearing impairmentFor whom English is not their first languageWho do not speak EnglishWho have a visual impairmentWho have a stammer, or other speech impediment