Which two of the below does customer service information include?

Is the following statement true or false? Systems to manage customer service information are important because security and confidentiality can be maintained.

Is the following statement true or false? Systems to manage customer service information are used to target customers for various marketing purposes if permission has not been given.

Which three of the below are features of an effective complaints procedure?

Drag and drop the words into the correct gaps.

An complaints procedure will give the organisation valuable that they can use to make and enhance the of the organisation, which in turn will lead to more business and increased .