Case Study

A new client has been referred to you. Her name is Gloria and she has been diagnosed with hypertension and obesity. She is due to come and see you for her first visit tomorrow.

1. Have you received all necessary information or is anything missing?
2. What would you include in your initial consultation?
3. What information will you need to gather?
4. How will you gather this information? Thinking about data protection and client confidentiality
5. How will you communicate with your client to offer a client centred approach?
6. How will you monitor and evaluate client progress and scheme moving forwards?

It is rare that there is just one way to respond to a scenario or situation, so do not consider that the responses you have to the above scenario will be judged as right or wrong. Share your scenario with a work colleague or friend and ask them to tell you whether they think you have responded appropriately. Ask them to challenge your response if necessary. You do not need to submit this task for assessment unless asked to do so by your assessor.