Communication and information management in adult care
Table of Contents
- Tutorial Video
- Reading Materials
- ‘Manager induction standards’ by Skills for Care
- ‘Models of communication’ on the BusinessTopia website
- ‘Communication skills in social care’ by Skills for Care
- Laser Learning reading text ‘Communication for managers’
- ‘Communication systems’ webpage on the Inc. website
- ‘General Data Protection Regulation (GDPR): Implications for social care employees’ from Skills for Care
- ‘Safeguarding adults: sharing information' on the Social Care Institute for Excellence website
- Laser Learning reading text ‘Looking after information’
- ‘Health and social care’ webpage on the Information Commissioner’s Office website
- ‘Codes of practice for handling information in health and care’ on the NHS Digital website
- ‘What are the risks around patient data?’ on the Understanding Patient Data website
- Presentation
- Click to launch this lesson’s first presentation on ‘Leading Practice: 10.0 Management information systems’ by the SCIE.
- Click to launch this lesson’s presentation on ‘Overcoming barriers to communication’.
- Good Practice Example
- Good Practice Example
- Interactive Quiz
- Evidence Opportunities
- Extended Learning
- Click to launch this presentation on ‘The Caldicott Principles’ by Laser Learning.
- Click to read ‘Communication and management’ on the Principles of Management website.
- Read 'Information and good communication to promote dignity' from the SCIE website, which offers ideas for using communication in practice.
- Click on the link to access this British Institute of Learning Difficulties factsheet about communication.
- Click to access resources on ‘Becoming a ‘digital’ social care organisation’ on the Skills for Care website.
- Think about your setting’s method of storing confidential records about individuals
- ‘Information sharing: Advice for practitioners providing safeguarding services to children, young people, parents and carers’ by the HM Government.
- Click to read ‘Your guide to Communicating with people with a learning disability’ by Mencap.
- ‘Active listening’ by the NHS Improvement team.
- Think And Challenge
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