Emily is a 78-year-old lady recently admitted to residential care. She has found it difficult to settle.

She is assisted to get undressed at night and is put into bed by the care staff. However, Emily doesn’t sleep for long and wakes in the night. Staff find it difficult to get her back into bed.

On discussing this with Emily’s daughter, it was discovered that Emily has rarely managed to sleep all night. She’s used to having a cup of tea when she wakes and then going back to bed again. She tends to wake up early because of back pain and prefers to nap in her chair from around 6am onwards.

1. Explain the steps that would need to be taken in order for Emily to have choice and control over decisions made by the care staff.

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