Table of Contents

1. Tutorial Video
2. Reading Materials
• ‘Manager induction standards’ by Skills for Care
• ‘Self-leadership, integrity and personal effectiveness’ on the Scottish Social Services website
• ‘Continuing professional development toolkit for social care, early years and child care managers and workers’ by Care Council Wales
• ‘Kolb's Learning Styles and Experiential Learning Cycle’ on the Simply Psychology website
• ‘What self-awareness really is (and how to cultivate it)’ by Tasha Eurich for the Harvard Business Review
• ‘Models’ on the Changing Minds website
• ‘Transference effect in organisations’ on the HR Katha website
• ‘What is Kaplan’s Attention Restoration Theory (ART)?’ on the Positive Psychology website
• ‘Recognising and managing emotions’ on the Skills You Need website
• ‘How to manage stress’ by Mind
• ‘Learn more about stress at work: A resource to support the mental health of adult social care workers’ by Skills for Care
• ‘Workplace communication styles’ on the Free Management e-Books website
• ‘Wellbeing’ on the Skills for Care website
3. Presentation
• Click to launch this lesson’s first presentation on ‘Good and bad stress’.
• Click to launch this lesson’s second presentation on ‘Are you stressed?’
• Click to launch this lesson’s third presentation on ‘Using feedback to develop’.
4. Good Practice Example
5. Good Practice Example
6. Reading Materials
• The quizzes below may be a good starting point for reflecting on your leadership skills and practice.
• ‘What sort of leader are you?’ on the Skills You Need website
• ‘How good are your leadership skills?’ on the Mind Tools website
• ‘Management skills and styles assessment’ on the Psych Tests website
7. Evidence Opportunities
• NCFE CACHE 2022 (610/0673/7)
• NCFE CACHE
• Pearson
• Highfield
• TQUK
• IAO
• CITY & GUILDS
8. Extended Learning
• ‘The impact of managers on workplace engagement and productivity’ on the Interact website.
• Click to read ‘Personal values, attitudes and beliefs’ on the Active Social Care Limited website.
• ‘How do your values impact you at work or in your business?’ on the Makn’ it Happen website.
• ‘How to effectively manage a heavy workload at work’ from Lifehack.
• ‘How to receive feedback with grace and dignity’ on The Balance Careers website.
• ‘A Personal Development Plan (PDP) guide and template’ from High Speed Training.
• This article ‘How to create a personal development plan’ is from the Chartered Management Institute.
• ‘Guide to identifying your own learning and development needs’ from the Advice Skills Academy.
• The long-term consequences of negative stress’ on the Mental Help website.
• ‘How to be mentally healthy at work’ by Mind.
9. Good Practice Example
10. Good Practice Example
11. Think And Challenge
• Your experiences, attitudes and beliefs are part of what makes you who you are. They affect how you think, what you do and how you do it. Your background, upbringing, education, experiences and relationships will all have played a part in the way you see things. These attitudes and beliefs may have led you to choose to work in health or social care, but sometimes they could lead you to assume things about people that are not right.
• Melanie, a home care worker, provides care and support for Alexis – a learning disabled man.