L5ADCARE9-1
Your Score: 0/5
Question 1 of 5
Complete the sentence. Breakthroughs are improvements which arise over…
Many small changes
Chance discoveries
Staff involvement
Incremental change
Kaizen is continuous improvement based on:
Quality circles
Investors in people
Organisational structure and culture
Speaking with data, managing by facts
Tools that can be used for continuous improvement include:
Royal Warrants
Stakeholder analysis
Prosci’s ADKAR
Pareto Analysis
Benchmarking uses information to improve:
Health and safety
Performance
Staff morale
Communication
The Deming cycle is:
Check plan act do
Check act plan do
Plan do check act
Plan check do act
Quiz Complete!
You scored: 0 out of 5