Case Study
Emily has been working as part of the team for the last seven years. She has always been well thought of by those she looks after, punctual, and efficient.
However, in the last few months she has called in sick several times, often just before or after her scheduled days off. Some of the other members of the team have noticed, and also commented that she has been short of patience when dealing with individuals.
- Write notes on how you could tackle these issues in Emily’s next supervision.
It is rare that there is just one way to respond to a scenario or situation, so do not consider that the responses you have to the above scenario will be judged as right or wrong. Share your scenario with a work colleague or friend and ask them to tell you whether they think you have responded appropriately. Ask them to challenge your response if necessary. You do not need to submit this task for assessment unless asked to do so by your assessor.