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Understand the role of independent advocacy services in supporting individuals to communicate their wishes, needs and preferences

Case Study

You are the support worker for Nina who lives in supported housing. The care manager has decided that Nina’s needs have changed and that she will no longer be attending the supported workshop she has attended every weekday for the past 5 years. Nina thoroughly enjoys going to the workshop and meeting her friends, and she looks forward to it every day. It has been arranged that Nina will now attend the local Day Centre instead. Before Nina went to the workshop she used to attend the Day Centre and did not enjoy the experience, and you know she will not want to go back there.
  • What could you do to support Nina?
  • How might you support Nina to access advocacy services?
It is rare that there is just one way to respond to a scenario or situation, so do not consider that the responses you have to the above scenario will be judged as right or wrong. Share your scenario with a work colleague or friend and ask them to tell you whether they think you have responded appropriately. Ask them to challenge your response if necessary. You do not need to submit this task for assessment unless asked to do so by your assessor.