Laser Lessons - Lesson

Know how to recognise and respond to adverse events, incidents, errors and near misses

In this film ‘NHS Improving Safety through Incident Reporting’ from the University Hospitals Coventry and Warwickshire NHS Trust (UHCW) many improvements are put in place to increase the reporting of incidents. Think about your organisation’s incident reporting – do you think it is efficient and do you think any incidents remain unreported and why?

Table of Contents

Tutorial Video
Reading Materials

Find and read your organisation’s policies and procedures for how to recognise and respond to adverse events, incidents, errors and near misses.
‘Reporting medicine related incidents’ from the Care Quality Commission
‘Duty of Care’ in the Care Certificate from Skills for Care
‘Errors/ Mistakes, Adverse Events, Incidents & Near Misses’ on the Active Social Care Limited website

Presentation
Good Practice Example
Interactive Quiz
Evidence Opportunities
Extended Learning

Click to read ‘Learning from adverse events through reporting and review: A national framework for Scotland’ from Healthcare Improvement Scotland.
‘Learning from safety incidents’ from the Care Quality Commission.
This document from the Health and Safety Executive is on ‘Investigating accidents and incidents’.

Think And Challenge