Case Study
A resident at your care setting, Anastasia asks you to write down her internet banking username and password as she keeps forgetting them. She passes you a notebook called ‘My passwords’.
- What should you do?
- What advice can you give Anastasia about staying safe online and passwords?
It is rare that there is just one way to respond to a scenario or situation, so do not consider that the responses you have to the above scenario will be judged as right or wrong. Share your scenario with a work colleague or friend and ask them to tell you whether they think you have responded appropriately. Ask them to challenge your response if necessary. You do not need to submit this task for assessment unless asked to do so by your assessor.