Laser Lessons - Lesson

Understand why communication is important in adult social care settings

Table of Contents

In this lesson you will learn:

To identify the different reasons why people communicate.
How effective communication affects all aspects of working in adult social care settings.
Why it is important to observe an individual’s reactions when communicating with them.

Table of Contents

This section of the Skills You Need website contains resources on ‘Communication skills’. Read more about ‘What is communication?’, ‘Interpersonal communication skills’, and ‘Tips for effective interpersonal communication’. You may wish to use other parts of this section to improve your verbal, non-verbal, and listening skills.
This document is part of the Skills for Health’s care Certificate Workbook on ‘Communication’. Read from the beginning up to ‘Barriers to effective communication’ on page 5.
Think about the information family members might want to know about their loved ones when they come to visit. How would you communicate this information clearly?
This article on the Very Well Mind website looks at ‘How to read facial expressions’.

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