Understand why communication is important in adult social care settings
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Question 1 of 4
Why do people communicate? Select the four most important and relevant reasons.
To take control
To ask questions
To hide something
To pass on information
To provide gifts
To express feelings
To give instructions
Drag and drop the words into the correct gaps.
informationeasierverballycommunicate
When supporting a person it is important to with them to know their likes and dislikes, to share , to understand more about their life, their culture and beliefs. As you get to know a person you will find it to communicate with them, and to understand what they are communicating to you, both and non-verbally.
How might a family member react if you tell them that their loved one has been violent with their carer? Select the two most appropriate answers.
Cross or angry
Pleased
Upset
Puzzled
Which of the two statements below best describes how someone looks when they’re cross? Select the correct answer.
Serious face, may frown or scowl. May have red face or neck. Eyes may be fixed in a stare.
Serious face, eyes welling up with tears, pale complexion, lips turned down and quivering
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