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Understand how to meet the communication and language needs, wishes and preferences of an individual
Table of Contents
Click on the icon to the left to open an activity sheet containing tasks for you to read and complete. If you have any questions you should contact your tutor who will be able to offer guidance.
Table of Contents
Tutorial Video
Reading Materials
‘Communication skills in social care’ from Skills for Care
‘Making Communication Accessible for All A Guide for Health & Social Care (HSC) Staff’ published by Health and Social Care
‘Communication’ from the Care Certificate Workbook from Skills for Care
Presentation
Good Practice Example
Interactive Quiz
Evidence Opportunities
Extended Learning
Visit the website of the Equality and Human Rights Commission and read the pages in the section on ‘Using a service’ that looks at the adjustments required by the equality act for those with disabilities, including those that affect communication.
The British Institute of Learning Difficulties has produced this ‘Communication Factsheet’.
This article on the Change People website is on ‘How to make information accessible’ and provides a guide to producing easy read documents’.
This section of the Sense website is on ‘Sign language’. It explains the basics of sign language, including how it works, who uses it and how to learn it.
Think And Challenge
