Case Study

The surface outside the entrance to the setting where you are volunteering is cracked and uneven because tree roots have broken it. You have reported it to a manager but, so far, nothing has been done about it. Yesterday a visitor seriously hurt themselves by tripping over the uneven surface. They needed stitches and hospital treatment.

• What health and safety legislation might be relevant in this situation?
• Who has responsibility for taking action and what actions are required?

It is rare that there is just one way to respond to a scenario or situation, so do not consider that the responses you have to the above scenario will be judged as right or wrong. Share your scenario with a work colleague or friend and ask them to tell you whether they think you have responded appropriately. Ask them to challenge your response if necessary. You do not need to submit this task for assessment unless asked to do so by your assessor.