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P2BA6-1
Table of Contents
Click on the icon to the left to open an activity sheet containing tasks for you to read and complete. If you have any questions you should contact your tutor who will be able to offer guidance.
Table of Contents
Tutorial Video
Reading Materials
‘Receiving and giving effective feedback’ tip sheet from the European Judicial Training Network (EJTN).
Find and read your organisational policies and procedures relating to expected standards of behaviour and performance.
Click on the right arrow to watch a further video
Reading Materials
Presentation
Good Practice Example
Good Practice Example
Interactive Quiz
Evidence Opportunities
Extended Learning
Click on the link to this article ‘Do you make these 19 common mistakes when giving constructive feedback?’ from the Human nature at work website.
This article is called ‘Principles of effective teamwork’ and comes from the Performance Horizons website. Click on the icon to the left to read it.
Click on the link and read this article on ‘How good workplace communication improves employee morale’ from the CRM Learning website.
Click to read 'Conflict resolution skills' by Edmonds Community College
Click on the link to read ‘The importance of communication in business’ from the Udemy website.
Click on the right arrow to watch a video on the Conflict Resolution Model.
Extended Learning
Think And Challenge
