P2BA6-1
Click on the right arrow to watch a video on the Conflict Resolution Model.
Table of Contents
- Tutorial Video
- Reading Materials
- ‘Receiving and giving effective feedback’ tip sheet from the European Judicial Training Network (EJTN).
- Find and read your organisational policies and procedures relating to expected standards of behaviour and performance.
- Click on the right arrow to watch a further video
- Reading Materials
- Presentation
- Good Practice Example
- Good Practice Example
- Interactive Quiz
- Evidence Opportunities
- Extended Learning
- Click on the link to this article ‘Do you make these 19 common mistakes when giving constructive feedback?’ from the Human nature at work website.
- This article is called ‘Principles of effective teamwork’ and comes from the Performance Horizons website. Click on the icon to the left to read it.
- Click on the link and read this article on ‘How good workplace communication improves employee morale’ from the CRM Learning website.
- Click to read 'Conflict resolution skills' by Edmonds Community College
- Click on the link to read ‘The importance of communication in business’ from the Udemy website.
- Click on the right arrow to watch a video on the Conflict Resolution Model.
- Extended Learning
- Think And Challenge
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