P2BA10-1
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Question 1 of 5
Which three duties from the below does a receptionist job description usually include?
Stock control
Answering phone calls
First aid training
Being a point of contact for IT problems
Greeting visitors
Being a point of contact for general enquires
Two personal attributes that are important when representing an organisation is being:
emotional
passive
confident
friendly
indifferent
Under health and safety legislation, which two groups of people does the employer have the duty to protect in the workplace? Choose two of the below.
Staff on maternity leave
Visitors to the workplace
Employees who work in the office
Staff on non-work related travel
Is the following statement true or false? An organisational structure shows how roles and responsibilities are met, not divided.
TRUE
FALSE
For security purposes, a visit ends when the visitor:
finally leaves the site
has returned all passes
has finished all meetings
has restricted access
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