P2BA10-1
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Question 1 of 5
Which three duties from the below does a receptionist job description usually include?
Being a point of contact for general enquires
Stock control
Being a point of contact for IT problems
Answering phone calls
First aid training
Greeting visitors
Two personal attributes that are important when representing an organisation is being:
emotional
friendly
indifferent
passive
confident
Under health and safety legislation, which two groups of people does the employer have the duty to protect in the workplace? Choose two of the below.
Employees who work in the office
Staff on non-work related travel
Visitors to the workplace
Staff on maternity leave
Is the following statement true or false? An organisational structure shows how roles and responsibilities are met, not divided.
FALSE
TRUE
For security purposes, a visit ends when the visitor:
has finished all meetings
finally leaves the site
has restricted access
has returned all passes
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