Laser Lessons - Lesson

Be able to manage communications within a team

Click to watch ‘The 7 Cs of communication: Communication skills training video’ produced by Mind Tools Videos. This can be applied to your daily communications, as well as communications within a team.

Table of Contents

Tutorial Video
Reading Materials

‘How to cope with bad communication and working with a Team’ webpage on the Small Business Chron website
'Communicating verbally, in writing, and understanding verbal communication’ by Laser Learning
'Keeping people informed’ by the Institute of Leadership & Management and QMD Ltd.
'The effects of poor communication in business’ webpage on the Small Business Chron website
View your organisational chart and familiarise yourself with lines of communication and authority levels.

Presentation
Good Practice Example
Good Practice Example
Good Practice Example
Interactive Quiz
Evidence Opportunities
Extended Learning
Extended Learning
Extended Learning
Extended Learning
Think And Challenge